Delegating Access in Gmail

If you're using Gmail through your work, school, or other organization:

• You can add up to 1000 delegates within your organization.
• With typical use, 40 delegates can access a Gmail account at the same time. 
• If you use automated processes, such as APIs or browser extensions, a few delegates can access a Gmail account at the same time.

How to Delegate Access

1. On your computer, open Gmail. You can't add delegates from the Gmail app.
2. In the top right, click Settings See all settings.
3. Click the Accounts and Import or Accounts tab.
4. In the "Grant access to your account" section, click Add another account. If you’re using Gmail through your work or school, your organization may restrict email delegation. If you don’t see this setting, contact your admin.
5. Enter the email address of the person you want to add. If you’re using Gmail through your work, school, or other organization, and your admin allows it, you can enter the email address of a group. This group must have the same domain as your organization. External members of the group are denied delegation access. 
6. Click Next Step - Send email to grant access.

The person you added will get an email asking them to confirm. The invitation expires after a week.

If you added a group, all group members will become delegates without having to confirm. 

Note: It may take up to 24 hours for the delegation to start taking effect.

How to Remove a Delegate

1. On your computer, open Gmail. You can't set up delegates from the Gmail app.
2. In the top right, click Settings, See all settings.
3. Click the Accounts and Import tab.
4. In the "Grant access to your account" section, click Delete next to the account you want to remove.

To request further assistance, submit a ticket to the IT Helpdesk HERE