Monitor not Turning On

If you notice your monitor(s) is not turning on or properly functioning, please try the following steps before contacting the IT helpdesk.

Please:

  1. Make sure power cord is plugged into an outlet
  2. Unplug power cord from monitor
  3. Wait 15 seconds
  4. Plug the monitor back in
  5. Press monitor's power button
    Note:  If power button sticks, contact the IT helpdesk
  6.  If monitor still doesn't turn on manually, shutdown computer
  7. Change power strips
  8. Press monitor's power button
  9. Re-seat video cables at monitor and computer
    Note: Ensure monitors are connected to graphics card if card is installed
  10. Boot computer
  11. If issue still persists, try different display cable

If the issue remains, contact the IT helpdesk for assistance.

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Details

Article ID: 10462
Created
Fri 1/19/24 10:36 AM
Modified
Mon 3/18/24 1:29 PM