Information Technology

Submit a ticket to the IT department. Report an Issue or Request a Service for a Technology Related Incident. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.

Categories (10)

Remote / IT Assistance

Request IT troubleshooting for your hardware and software. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Account Management

Request assistance with your MMU Account. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Wireless Connection

Request assistance with connecting devices to the Wireless Network. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Printing

Request assistance with configuring campus wide Printers. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Classroom Technology

Request assistance with a classroom or request a classroom feature. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Blackboard

Request assistance within the Blackboard environment.
Blackboard.mountmarty.edu
Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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ERP System

Anthology, Blackbaud/Raisers Edge, and Softdocs, report an incident or request a service. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Reporting

Request a report to be run, or report an incident on a report. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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LancerSolutions

Request creation of knowledge base articles and request access to manage your own content. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Project Requests

This form is for organizational projects only. A planned set of coordinated activities with start and end dates to deliver a new or enhanced IT service. Remember to sign in to your MMU account in the upper right corner to see additional requests and service items.
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Services (1)

IT Provided Services and Details

All of the IT provided ticket forms / category locations / request types / responsible resource(s)