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Remote / IT Assistance
Request IT Assistance / Request IT Remote Assistance
Request IT Assistance / Request IT Remote Assistance
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Ask a question, report an incident, request permission for a software install.
How can we assist you?
Are you having issues with Hardware (Computer, Microphone, Camera, etc.) or Software (Install permission, Lancerlink, Zoom, etc.)
Hardware Assistance
Software Assistance
Other
What are you having issues with?
What item of hardware or what software system is causing the issue?
Campus Location
The campus location you align with.
Yankton
Sioux Falls
Watertown
Title
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Preffered Date and Time
(mm/dd/yyyy hh:mm AM/PM)
If you are coming down to the helpdesk, or looking for IT remote service, please select a preffered date and time.
Attachment
Add a file/photo/screenshot associated with the ticket.
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Additional Contact(s)
Please add any additional contact(s) you would like added to this ticket request.
Priority
The relative importance of the ticket to the organization.
Low
Medium
High
Critical
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code