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The hub for Respondus Support and Resources is found here:
https://web.respondus.com/support/
Respondus offers answer and articles for frequently asked questions. To visit the Knowledge Base, visit this link:
https://support.respondus.com/hc/en-us
Ticket-based support is available if you encounter an issue that cannot be resolved with the Knowledge Base or the in-application help system. Respondus staff members generally respond to tickets within 24 hours, excluding weekends and holidays.
To open a support ticket, visit this link:
https://support.respondus.com/hc/en-us/requests/new
Respondus offers a mailing list for product updates. To subscribe, visit this link:
https://go.respondus.com/l/710093/2019-10-22/731rv
Training Resources are available and you can select your product to view demo videos, guides, and other helpful resources. You can view available resources here:
https://web.respondus.com/support/training/