How to Submit an IT Helpdesk Support Ticket

How to report an incident to the IT Helpdesk:

There are multiple ways to get support and submit an IT ticket.

  1. Stop in to the IT Helpdesk in person (SLC 105, Yankton Campus)
  2. Call the IT Helpdesk phone line at 605-668-1561
  3. Create an Incident through your Client Portal

To create an incident through the Client Portal:

  1. Navigate to your Client Portal and log in
    1. You can log into the portal directly by clicking this link: https://support.mountmarty.edu/TDClient/336/Portal/Home/ 
  2. Open the Service Catalog or Select the "Services" Tab
  3. Click "Submit a Ticket"
  4. Select the Corresponding Department
  5. Submit the Request for Review

or

CLICK HERE

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